preparation of ticketing and fares

The timetables are not the only things that still lack coordination in the various countries. Buying a ticket is also complicated and very awkward for passengers. For a cross-border train journey between Liège, Maastricht, Heerlen and Aachen you currently need three different tickets, which you can buy only in the countries themselves and therefore not in advance. That is something we wish to change.

EurekaRail is working with Belgium, the Netherlands, Luxembourg and the German Federal State of North Rhine-Westphalia on the creation of a cross-border ticket: 1 ticket for 1 price that is valid in all the countries involved in this region. In this way, we wish to facilitate seamless travel.

Seamless travel

In the new EurekaRail structure for cross-border ticketing, the passenger is central rather than the different systems of the transporters. The idea is to have a single digital payment system for all countries, which will allow you to pay easily using your smartphone.

You will also be able to find clear and detailed information on your smartphone about the ‘first and last mile’: the route from home to the train and after the train journey from the station to the final destination.

Pilot: Three-country train

The starting point for seamless travel is a pilot with the Three-country train between Liège, Maastricht, Heerlen and Aachen. Consultations about this with Germany have started successfully. With the support of politicians we are working on a joint payment system.

Win-win situation

If the pilot is successful, this payment system can be introduced for the other cross-border trains. This will result in a win-win situation. Passengers can pay more easily and are therefore likely to opt more often for the train and transporters can expect a healthy operating result.